Legal Notice

1. Identification

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and E-Commerce, the data stated herein correspond to the owner of this Website: www.darial.com

Name: DARIAL SPAIN, S.L.U. (hereinafter: the Company)
Taxpayer ID. No: B66658741
Address: Ausias March, 37 bajos 08010 – Barcelona.
Email Address: info@darial.com

2. Conditions of use

Access to this website implies acceptance of these conditions of use without reserve, which regulate the access and use of the same in order to place at the disposal of users information about our products and services.

Utilisation of the contents of this website for commercial purposes or for their distribution, transformation or communication is expressly prohibited.

The Company shall not be liable for any consequence, damage or loss that may be derived from said utilisation or use of information.

Both access to this website and any use that may be made of the information contained therein is the sole responsibility of the acting party.

The user undertakes not to use the information that is published on this website for illicit or unlawful purposes or effects, not to damage or disable the information and not to perform any other action which may be contrary to the content of this Legal Notice.

The Company reserves the right to modify the content of the website, the Legal Notice, the Privacy Policy and the General Contracting Conditions at any moment and without prior notice. The user is responsible for consulting the conditions when accessing to the website.

The Company cannot guarantee the inexistence of interruptions or errors in the access to this website, despite making every effort to avoid them.

3. Links

By clicking on any of the links (or hyperlinks) that may appear on our website, the user agrees to do so for information purposes and recognises that the Company does not exercise any control or owe any liability for the content of the information being accessed.

4. Intellectual property

All the material contained on the website (drawings, designs, illustrations, photographs, soundtracks, written texts, logos, trademarks, etc.) are the exclusive property of the Company, or of its suppliers. The user shall not, by any means or process, reproduce, distribute, publish, transmit, create works derived or based upon, modify or sell any material contained therein.

The “DARIAL” trademark and associated logo, registered or otherwise, displayed on the website, in addition to the domain name, are the exclusive property of the Company. Any reproduction, distribution, transmission, modification or use of said trademarks for any purpose without the prior and express written consent of the Company is prohibited.

Access to the website does not imply any form of waiver, transmission, licence or assignment of said rights, unless expressly established otherwise.

Any reference to copyright, trademark or any other notification relative to property rights contained on the webpage, or any other content included on the same, may not be deleted. Copies may be made of the webpages published on the website for private, personal use and not for profit or commercial use, provided that each copy that is made of said webpages conserves all the notifications concerning the copyright or author's rights and all remaining notifications relative to the property rights contained on the same.

The website of the Company is a creative work protected by the laws of intellectual property protection. The website, and all its constituent elements, is the exclusive property of the Company. The total or partial reproduction or representation of the website or of any of its constituent elements, and their modification, is totally prohibited. Any unauthorised reproduction or utilisation of these trademarks or domain names, irrespective of the means or intention adopted, is totally prohibited.

The Company, for its part, has employed all reasonable means to ensure that the information obtained via its website is exact, however, we do not in any way guarantee the exactitude, completeness or updating of said information.

The Company does not grant any form of express or tacit guarantee in relation to its website, in part or in whole, and shall not under any circumstances be liable for any direct or indirect damages, irrespective of their nature, derived from the use of its website.

5. Limitation of liability

The Company does not guarantee or declare that the website www.darial.com is free of any virus, computer worms, Trojans or other malware.

6. Applicable law and jurisdiction

Users who access and use this website declare that they have read, understood and accept the Legal Notice, Privacy Policy, Cookies Policy and General Contracting Conditions.

The website and all the terms and conditions therein are regulated by Spanish law.

For the resolution of any disputes that may arise as a consequence of the stipulations contained in these provisions, the user agrees to submit to the Jurisdiction of the Courts of Barcelona (Spain) and expressly waives any other jurisdiction that may correspond to him/her.

To celebrate the launch of DARIAL online we are offering all our customers complimentary delivery to all available territories in the European Union.

Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.

All return shipping costs run at the customer’s expense. We advise all our clients to send shipment with a tracking service in case of delay or loss.

You have 28 days from receiving your order to:

Create your return in your DARIAL account.

Send your purchase back to us to the following address:

DARIAL
Darial.com Returns
Carrer d’Ausias Marc 37
08010 Barcelona
Spain

Items must be returned to us unused with all DARIAL tags and designer labels still attached. Returns that do not meet our policy will be sent back to you.

If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through DARIAL.

All items must be returned new, unused and with all DARIAL and designer garment tags attached within 28 days of receipt.

Returns that do not meet our policy will not be accepted and will be sent back to you.


Bags and accessories

All designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.

Please handle light-coloured bags and accessories carefully if you are still deciding whether you will be keeping the item. Please note that dark items of clothing can transfer dye to light-coloured bags.


Shoes

Please return all items, including the dust bag and box. When you try them on, on a surface that protects the soles.


Grooming, fragrance and candles

Grooming products should be returned unused, unopened and in their original packaging. Please note, both candles and fragrance are final sale and cannot be returned due to transport restrictions.


Underwear and swimwear

Please try these on over your underwear. Any protection stickers should remain untouched.


Limited edition products and books

As these items are highly collectable, please only remove the protective cover and packaging once you are certain that you wish to keep them.


Technology

Technology products should be returned in the original packaging.


Late returns

Your item(s) should be sent back to us within 28 days of receiving you order. Returns outside this timeframe may be accepted at the discretion of DARIAL and may only be refunded as a store credit.


Faulty goods

Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or as described. Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.

If your item is faulty when you receive it, you can return it for a refund within 30 days from the date you received it. If you have owned your item for longer than this, and certainly over 6 months, then please contact Customer Care.


Colours

We endeavour to display the colours of our products as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.

Orders shipped outside the European Union will be subject to customs duties/taxes. These costs must be paid by each customer upon the goods’ arrival at the country of destination’s customs.

To process payment and receive the goods the customer will receive an email from DHL from their local customs agency asking for payment and offering the available payment methods.

Our experts are here to assist you

Monday—Saturday: 11am—9pm

Sunday: 12pm—8pm

Come see us:

Carrer d’Ausias Marc 37
3708010 Barcelona

Call us:

+34 934 177 337

Email us:

customercare@darial.com

We are available to answer all your question regarding your order and assist in any of the following inquiries:

- Delivery questions
- Specific product information
- Size and fit advice
- Exchange and return queries
- Placing orders
- Find the perfect outfit
- Refresh your wardrobe
- Select special gifts for your loved ones

For customers based in Barcelona, our Darial team is at your service if you would need to set up a personalized appointment at our store or if you would like our fashion stylist to come to your home, please contact us at shop@darial.com


OTHER REQUESTS

Press

info@darial.com

Suppliers and designers

info@darial.com

Recruitment

If you are interested in working at Darial or completing an internship with us, please send an email at recruiting@darial.com

Ready To Wear Size Guide

XXSXXS-XSXS-SS-MM-LL-XLXL-XXLXXL-XXXLXXXL
US0002-44-6810121416
UK468101214161820

Shoe Size Guide

US44.555.566.577.588.599.51010.51111.512
UK11.522.533.544.555.566.577.588.59

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